Dragon Masters VIP Club (DragMas) is the latest and the very first online gaming platform in Southeast Asia to be recognized as the most reliable, most trusted and most prestigious one-stop-shop for high quality web and app based leisure gaming site. Established in 2019, DragMas was the first and only brand to be recognized and cited with Seal of Excellence and Trust by the Online Gaming Industry.
OUR GOAL. To become the preferred niche destination of innovative technology and world-class playing experience in the gaming industry.
OUR “WIN” FORMULA
World-class playing experience. Through delivery of excellent customer service – displaying the highest level of professionalism, responsiveness, and customer centricity.
Innovative gaming technology. Providing a diversified platform and a wide variety of games in our portfolio.
Number 1 Platform for of choice as a model of transparency and Integrity. Our guiding virtues not only in providing our services, but also in ensuring network-data security and privacy of all our stakeholders.
We are committed to provide a safe and secured platform and endeavor ourselves to periodically update our gaming portfolio to give players the latest innovative features and appealing payout offers. We strive to bring the very best and most secured casino gaming offering and a one-stop-shop gaming experience with live dealer casino, sportsbook, slot games, fish games, keno, cockfighting, and others. With the most modern technology and robust operation process, we are a reliable gaming service provider that all players can trust. Along with the continuous promotions, DragMas offers the best odds in at least 1,000 various types of market leading online sportbook games such as football league starts from UK, Spain, Europe, Germany as well as other sports such as NBA, NFL, NCAA, Tennis, F1, and other sports betting. Other than sport betting, DragMas also provides a variety of live games, supported by a casino live dealer, through a Live Casino Lobby, you will be brought to the Live Baccarat, Live Sic Bo, Live Dragon Tiger, Live Roulette, Live Casino Slots and other interesting games.
DragMas is committed to provide the latest innovation in the gaming technology space and the most diversified platform in the online gaming market. We aim to achieve a distinct world-class playing experience by giving our customers the most responsive, convenient and quickest service by our highly trained personnel and tech support.
The online gaming market is increasingly vibrant and strong. Apart from diversity of games, network security and privacy are of utmost players' concern. All games we launch undergo rigorous review monitoring and verification by an independent and third-party certifying agency that is recognized by the online gaming industry. It aims to provide customers with a guarantee of a fair and safe gaming environment as well as a refreshing visual sensory playing experience.
Honesty, Transparency and Integrity are the foremost guiding virtues and operating principles of DragMas corporate culture. As a professional international online gaming site, we are committed to provide our players with the safest, honest and most responsive customer care service in the industry.
In addition to a wide variety of sport games, we periodically update our gaming portfolio with the most updated and interesting gaming products such as, Live Casino, Slot Games, Fishing, Virtual Games and the latest addition of the popular online cock-fighting. A range of interesting games are carefully selected to bring pleasure and satisfaction for our players.
The online gaming market is a highly competitive industry and DragMas is proud to be the preferred choice for most players. Besides the latest and innovative entertainment products, we also bring the most professional, most dedicated, most convenient and the quickest services not only for our players but for all our stakeholders. 24/7 customer service team are trained strictly with professionalism, friendliness and devotion to bring a totally satisfying and enjoyable playing experience. We designed a multi-channel interaction so we are always ready to support players and stakeholders at any given time via variety of communication medium.
DragMas actively promotes gaming under tight control. Thus, players are required to be in compliance with our basic policies and bound to strictly abide with the terms and conditions thereof. Players under the age of 18 are prohibited to join in our platform. They are required to be of legal age to participate in any gambling and betting thereof. DragMas promotes Responsible Gaming. Our platforms are intended for leisure gaming only and not for the purpose of gaining income as an alternative to employment or other forms of livelihood. It is in this light that DrgaMas supports request from a family member to suspend their loved ones account who may have suffered a gambling problem upon going through proper verification process.
All bank transactions and online payment of our players which are processed by International Financial Organizations are always safe and secure (Data Encryption Standard SSL 128 bit). Each player is provided with only one (1) User ID and password which are encoded by the most advanced encryption method, to ensure all players' funds are safe and secure. Our company ensures to bring the players the most honest and the safest services by our 24/7 customer care support. Players are always safe to sign in and play in our system. All individual accounts, related account information and their deposits are considered as commercial accounts and are not transferrable to others. All account data of our players are safely stored by our system in a highly secured facility. DrgagMas upholds and abides by Data Privacy and Protection Laws. Our partner banks, transfer agents, credit card institution and other affiliates also abides by these Data Privacy and Protection Laws to secure player information for their transactions. Players are expected to protect their account credentials and to secure their password from phishing, and/or other means which may compromise their account security.
DrgagMas upholds and abides by Data Privacy and Protection Laws. We respect our players' privacy and it is our priority to secure our players' data. DragMas and its associates will never reveal nor share personal information of players to any third-party unless summoned by a competent International Jurisdiction. We reserve the right to provide the players necessary information for basic payment service providers, financial institutions, insurance companies via our website to complete payment requests. All information provided by our players will be sent via a safe and secured gateway (Data Encryption Standard SSL 128 bit) and cached in confidential environment against external intrusion. All internal and external data will be strictly restricted and tightly monitored. DragMas and its affiliates always notify players of our promotions via email or text messages. Distribution, modification, copying, re-issuance, replication, mirroring of our platforms, and use of any content or materials through our server is never allowed without the express written consent of the company.
DragMas takes pride in taking care of our customers and providing top notch customer service. All our loyal customers are invited to join this exclusive club. As a member of DragMas VIP, players are entitled to different benefits. Promotions and rewards vary at every tier of the VIP Club. Gain exclusive perks as you rise through the ranks and earn more and bigger rewards.
Do you want to become an agent? Join our team and enjoy the perks and privileges we give to our team members! Please refer to the mechanics on our social media platforms to register. There is a live chat customer service to answer your questions and guide you through the steps.
We have the most convenient, safe, fast, and reliable payment gateways and a wide variety of options for deposit and withdrawal transactions. It is our priority to make sure that any transaction shall only take ten to fifteen minutes so player may enjoy the benefits and convenience of these technological advances. All data will always be kept secure and accurate.
How to do a fund deposit for DragMas account? Fund deposit can be transferred via debit card,bank transfer, or through the in-site payment gateway.
What currencies are acceptable by DragMas? DragMas currently only accept PhP for transactions.
Can I use more than one bank account for deposit transactions? There are no provisions on the number of bank account used for deposit transactions, however the full name of the depositor of bank account must be same with account name listed in DragMas. Please note that DragMas has a right to refuse any kind of transaction conducted by a third party name.
Is the transfer/payment slip need to be sent to DragMas after I transfer funds via bank? It is not a mandatory, but in certain situations, your payment slip is needed to simplify the process of your transaction.
How long does it take to process the deposit transaction? Deposit transaction will be processed within 5 (five) minutes after we received your funds. When the account verification is needed for some case, the processing time starts after the verification has been complete.
How to do a fund withdrawal from DragMas account? Fund withdrawal can be transferred to your account via debit card or bank transfer.
Any requirement for bank account that I use for withdrawal transaction? It is important to note that the payee name entered for withdrawal must be same with account name listed in DragMas. Please note that DragMas has a right to refuse any kind of transaction conducted by a third party name and withdrawal request that do not meet the stated policy will be rejected promptly.
What currencies are acceptable by DragMas? DragMas currently only accept PhP for transactions.
How long does it take to process the withdrawal transaction? Withdrawal transaction will be processed within 5 (five) minutes, however processing may take longer over the weekends/bank offline/bank holidays or if the account verification is needed for some cases.
Slot Machine Game Guide
Set the right mindset and strategy before playing slot games.
Play slot games - five mindsets you must have:
Play slot games - strategies you must have:
The essence of slot machine games. DragMas slot machines are laboratory-tested to ensure that the game is fair and without fraud. If you are lucky, you may have a pot prize in one note; if you are unlucky, you may have played for one night without even Free Game. This shows that the slot machine game itself is an entertainment game, please players to enjoy the entertainment during the game, do not put your mind on the profit and loss of the chip! DragMas is committed to improving service levels and is committed to fulfilling its utmost responsibilities to its customers, including integrity, transparency and legitimacy. If the customer encounters any issues related to responsible gaming, they can contact our customer service department 24 hours a day. We are committed to providing technical support and related problem-solving services to our users 365 days a year. The players in DragMas are winners, we will continue to launch more preferential activities for new and old members, every day there are surprises. If you have any suggestions and activities for DragMas, please feel free to advise us. You are welcome to make suggestions through online customer service. This will help DragMas understand the needs of our customers and even put your ideas into practice.
How to open an account with DragMas? You must click the "Apply Now" button at the top of the page. Then take the time to fill out the form to register. Your account at DragMas will be completely open. The registry requires the following information:
Player Name - Distinguish user accounts.
User Name - must be at least 5 characters that begin with a letter, number, or scale are very important and require at least 6 characters. Please keep your password confidential.
Email address - Please provide a valid email address to easily submit important information such as product information.
During the registration period, you will be required to accept the DragMas Terms and Conditions and ensure that you are 18 years of age or older under this Agreement.
What is the minimum age requirement to register and log in to DragMas? You must be at least 18 years old and become a member of DragMas.
Are Live Casino games being played on the platform Live? Of course, every Live Casino game is a live performance. Capture images are using advanced camera technology. We can ensure all our games are real-time to make playing more exciting.
How do I read about the details of different games? You can visit the DragMas homepage and click on the name of the game for which you want to learn more. In addition, you can also click the button during the game. "Help" for more information.
What are the available Payment Methods? DragMas currently offers five payment methods: Online Banking, Gcash, PayMaya, GrabPay, and Seven11.
I have problems loading some of the content of the website. How can I solve this issue ?There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics. We advice you update your Flash Player and your browser.
What if I can't log in? First, try turning off the firewall and anti-virus software. Sometimes these software may be protected by the program. You can also delete your cookies and history and restart your computer. If you still can't log in to the game. Please install the latest software and try again.
What if I forget my password or I want to change my password? If you forget your password or if you want to change your password, you can contact our customer service for assistance. In order to protect your account, we will ask you to complete the verification process. After the verification process is completed, our customer service representative will send you a new password, which you will need to change once you logged back in.
How do I clear my browser? When your browser is open Click the gear (gear) in the upper right corner to open the settings menu. Then select Security and delete your browsing history. Select a temporary Internet file. Then uncheck all other boxes you want to maintain and press Delete.
Why can't I access the DragMas website? Our website may be temporarily closed in certain areas or might be undergoing system maintenance. Therefore, you cannot retrieve relevant information. If you encounter such problems, you can contact our customer service staff.
What kind of games does DragMas offer? DragMas offers players a variety of games. Sports betting, live games, poker, slot machines, cock-fighting and a lot more. We also try to improve all kinds of entertainment; players will be notified when we have the latest games.
How do I change my registration information? All data cannot be changed after registration. If necessary, please contact our customer service for further assistance.
What if I receive a "Username or password error" error message when I log in? Typically, this issue may be caused by unnecessary spaces in Caps Lock and the username or password fields. Please check the Caps Lock button and input method carefully when logging in. Please note that the system only allows the player to enter the login code three times. If it fails in the third attempt, the account will be automatically locked. If the account is locked, click the "Forgot Password" button and answer the security question. Our system will send a new password to your registration number. If you have forgotten the security question or can't answer this question, Please contact our online customer service for further assistance.
What should I do if my network connection fails during the game? There are many reasons why the Internet can be quit at any time. Windsor has developed a sophisticated mechanism to remove unusual arrangements to protect our players. If you find that the game has been disconnected, You can log in again, or you can wait and connect to the casino again to log in. If you connect before timing out, you will see the game being played. If you place a bet, you can log in and reconnect to the game to see the game results or "game history." Please contact our online customer service for further assistance if needed.